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Speedy and efficient; it's our goal to get you our items ASAP!

How Speedy is Delivery?

We partner with Direct Freight Express which provides our customers FREE express road delivery all Australian orders over $100 Each order is updated with tracking information, so customers know exactly where their products are at all times! Products

How to check Tracking Information with Direct Freight Express

Once your order has been dispatched, you will receive an SMS and/or email with the tracking information of your order. This is why it is important that you put the correct mobile number and email address during checkout. To check the tracking of you

Can I pick up my order?

As an online wholesaler, we do not have a physical store and therefore pick-ups are not available. The safety and security of our people and customers are extremely important. We conducted a risk analysis taking into consideration our warehouse has t

Authority to Leave without Signature

All orders are sent with an Authority to Leave as default, so if the driver determines it safe to leave your parcel in the event you are not onsite, they will do so. We always recommend sending your order to an address where someone can sign for your

Public Holidays

Our warehouse is closed on public holidays and your order will be dispatched the next business day. It's always a great idea to order in advance of public holidays to make sure your items arrive on time. The Public Holidays in Victoria, Australia th

Can you send my order to a parcel locker or PO box?

Australia Post are the only shipping company able to deliver to their PO Boxes, Locked Bags, Parcel Lockers and Parcel Collect. As we do not ship with Australia Post, ensure you supply a home or workplace address, preferably where someone can sign fo

International Shipping & Duties

We ship worldwide to over 220+ countries. As part of our committment to excellence, we offer both standard and express shipping options to our customers. We've negotiated great shipping rates will are automatically calculated upon checkout. Feel free