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I want to return a productUpdated 2 years ago

Let's get this return processed for you ASAP!
Just follow these four simple steps within 30 days of placing your order:

1. Send us a message using the chat window at the bottom right to let us know which products you're returning. Ensure it's within 30 days of placing your order as we are unable to accept returns outside this window.

2. Parcel up the goods you're returning in the packaging we sent you originally. Be sure the items are in their original condition.

3. Post the items at your local post office or with the freight company of your choice. Please send us a copy of your tracking number so we can track the items to our warehouse and help manage the process for you. Public drop-offs are not allowed as we do not have a dedicated drop-off area at our warehouse. This is to protect the safety of you and our people.

Return Address:


9 Fellowes Court, Tullamarine, VICTORIA 3043

4. Once our warehouse team receives the items, usually within two business days, they will open the items and check them. As you can imagine counting every box can take some time! Once approved by the warehouse, you'll receive a Refund Notification and the payment back to its original method within a few days depending on bank processing times.

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