In the unlikely event you have received the wrong item, please contact us immediately

We will request the following information to ensure that we can get this resolved for you quickly:

  • The name of the item you did not receive
  • The name of the item you received in it's place
  • A clear photograph of the item you have received

Once we've received the above info, we will propose a resolution for you!

You may be asked to return the incorrect item back to us through our returns process.

All claims for orders arriving without the correct/missing items must be made within 7 days of the delivery date.

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