In the unlikely event you have received the wrong item, please contact us immediately
We will request the following information to ensure that we can get this resolved for you quickly:
- The name of the item you did not receive
- The name of the item you received in it's place
- A clear photograph of the item you have received
Once we've received the above info, we will propose a resolution for you!
You may be asked to return the incorrect item back to us through our returns process.
All claims for orders arriving without the correct/missing items must be made within 7 days of the delivery date.